4
266 College St, Burlington, VT 05401, USA
Burlington, Vermont 05401
+1 802-862-9622

Happiest place in Burlington!! :)

Learned how to swim there! Very. FRIENDLY!

To summarize: The reception staff were not knowledgeable or helpful. The YMCA is silly to expect me to enter my bank account information into their computer system for a $20/month membership fee. The director apparently was incapable of handling my issue and instead of transferring me ended the call. I am deeply dissatisfied. I wouldn't expect much from a cheap public gym, but the Burlington YMCA has managed to surprise me with their low quality of customer service.

I went to the YMCA during the winter of 2013-14. I then stopped going and assumed since I had paid my balance ahead of time that my bill was satisfied. This winter I went back to renew my membership and I was told I had a balance of $20 from the previous year "because you have to give a 30-day cancellation notice." I said that I would gladly pay it and I was surprised nobody had sent me a bill or attempted to call me. They said that "because of people not paying their bills" I was now required to use a bank account instead of cash to pay my membership fees. I refused as I prefer to use cash at places with questionable security standards. I contacted the director, Jaime, to see if she could make an exception. She offered to transfer me to the billing department as "she does not handle these types of things." I said yes please and instead she disconnected the call.

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Greater Burlington Ymca — Gym in Burlington

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Greater Burlington Ymca

Gym at 266 College St, Burlington, VT 05401, USA. Here you will find detailed information about Greater Burlington Ymca: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    5:00 AM – 10:00 PM
  • Tuesday
    5:00 AM – 10:00 PM
  • Wednesday
    5:00 AM – 10:00 PM
  • Thursday
    5:00 AM – 10:00 PM
  • Friday
    5:00 AM – 9:00 PM
  • Saturday
    6:00 AM – 8:00 PM
  • Sunday
    7:00 AM – 5:00 PM

Rating

4
/
5
Based on 4 reviews

Contacts

Categories:
Gym
State:
Vermont
Address:
266 College St, Burlington, VT 05401, USA.
City:
Burlington
Postcode:
05401

About Greater Burlington Ymca

Greater Burlington Ymca is a US Gym based in Burlington, Vermont. Greater Burlington Ymca is located at 266 College St, Burlington, VT 05401, USA.


Please contact with Greater Burlington Ymca using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Greater Burlington Ymca opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Greater Burlington Ymca

  • Sydney
    Added 2015.09.09
    Happiest place in Burlington!! :)
  • Landon
    Added 2015.07.25
    Learned how to swim there! Very. FRIENDLY!
  • Kylie
    Added 2015.01.30
    To summarize: The reception staff were not knowledgeable or helpful. The YMCA is silly to expect me to enter my bank account information into their computer system for a $20/month membership fee. The director apparently was incapable of handling my issue and instead of transferring me ended the call. I am deeply dissatisfied. I wouldn't expect much from a cheap public gym, but the Burlington YMCA has managed to surprise me with their low quality of customer service.
  • Antonio
    Added 2013.07.08
    I went to the YMCA during the winter of 2013-14. I then stopped going and assumed since I had paid my balance ahead of time that my bill was satisfied. This winter I went back to renew my membership and I was told I had a balance of $20 from the previous year "because you have to give a 30-day cancellation notice." I said that I would gladly pay it and I was surprised nobody had sent me a bill or attempted to call me. They said that "because of people not paying their bills" I was now required to use a bank account instead of cash to pay my membership fees. I refused as I prefer to use cash at places with questionable security standards. I contacted the director, Jaime, to see if she could make an exception. She offered to transfer me to the billing department as "she does not handle these types of things." I said yes please and instead she disconnected the call.
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