The referral department took FOREVER - over two weeks just SEND my referral. I was never allowed to talk to a referral person only and answering machine, no one ever called me back. The Boston hospital staff were the ones who told me it finally came through. When I arrived in Boston, I found out the referral that was sent was for the wrong services.
I only go to the dental there. Recently went to have a wisdom tooth extracted I was having alot of anxiety but it went fine and was fast Dr. Val is awesome! I've had top wisdoms done by him in the past and would always prefer to see him for teeth issues.
Since they expand, it has become an obstacle course to access timely care.
I am leaving out many other screw ups and frustrating interactions, I think from what I have written you get the picture. There are excellent medical staff here, but the system seems to have some serious problems.
I've been very impressed with the quality of care I've gotten over the last two months. Definitely recommend.
Doctors are great. As for the dentist, not so much. They have extremely unhealthy ways of how to deal with patients with anxiety. They often don't like to deal with patients with anxiety. Don't waste your time here. Find a professional dentist that's local and has a good education.
I was seen by a doctor for an urgent medical issue. The first doctor was inappropriate and clueless. He wanted me to undress without a robe in front of him. (No)Although I had a neck injury and my arms and legs had gone numb he ordered no test. He just talked about how he was going on vacation the next day. I called the next day and requested a different doctor. The new doctor was excellent. He took my problem seriously and ordered an MRI. He said to come back when he had the results from the MRI. When I called for a follow up appointment. I was told I couldn't see him because he wasn't taking new patients. Even after I explained I had seen him already and he told me to call for a follow up appointment with him. They refused to make one for me.
I ended up talking to a nurse who sounded fresh out of nursing school. She told me several things I know were wrong. I asked for the doctor to call me. He apologized, because my health situation had become worse he referred me to the ER at UVM. After UVM could not figure out my health problem he referred me to Boston Medical.
"We have no open appointments you would have to come tomorrow." I explained "I called early and the lady said I could come in. It is bs that I have to wait another day because I literally can't do that with my sickness." She said "my coworker meant come in asap, because it's first come first serve." I told the new nurse her coworker did NOT say that on the phone and that's garbage because that's something you should definitely tell people like I can't drive anywhere so I guess that means I need to figure something else out, and with no response she simply hungup. So much for "helping" people. And yes, I did use ONE cuss word, but it was not directed at her...simply at how the situation they put me in was absolutely pathetic. I will never recommend this place
This is ridiculous. I tried to set up an appt because I was feeling awful from my medicine so I called and they told me to come in. I finished doing a couple things, got ready to go, but since I have to walk there I figured I would call to make sure they were ready for me. Good thing I called...this was the convo with the new lady to answer.
Community Health Centers Of Burlington is a US Health facility based in Burlington, Vermont. Community Health Centers Of Burlington is located at 617 Riverside Ave, Burlington, VT 05401, USA.
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